Netherlands ICT budget and staffing trends investment plans 2013

This report presents the findings from a survey of 82 Dutch enterprises regarding their Information and Communication Technology (ICT) budgets and staff allocation. The survey investigates how Dutch enterprises currently allocate their ICT budgets across the core areas of enterprise ICT spend, namely hardware, software, IT services, communications and consulting.

Introduction and Landscape

Why was the report written?

In order to provide a depth of insight into ICT vendors’ and service providers’ potential customers

What is the current market landscape and what is changing?
ICT spending in Dutch enterprises is expected to remain depressed due to the economic slowdown in the Euro zone, with many enterprises in the Netherlands continuing to hold back their ICT investments in 2013.

What are the key drivers behind recent market changes?
The Dutch economy is shrinking, being characterized by declines in various business sectors, falling exports, and low consumer confidence. Furthermore, the Dutch government’s severe austerity measures are expected to slow down the country’s economic recovery leading to lower ICT spending.

What makes this report unique and essential to read?
Kable Global ICT Intelligence has invested significant resources in order to interview CIOs and IT managers about their ICT Budgets. Very few IT analyst houses will have interviewed 80+ ICT decision makers in the Dutch market in H2 2012.

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Key Features and Benefits
Understand how ICT budgets are set to change in 2013 in terms of their overall size.

Appreciate how budgets are allocated across the core elements of ICT spend, including hardware, software, services, communications, and consulting.

Learn how ICT dollars are being spent in areas such as the data centre, applications, IT management, and the network.

Establish how IT staff are typically allocated within Dutch organizations.

Gain insight into with whom Dutch enterprises plan to spend their ICT Euros.

Key Market Issues

Dutch respondents are spending the highest proportion (X%) of their overall ICT budgets on data centres, indicating the importance of improving their ICT infrastructure.

To avoid additional overhead costs, Dutch enterprises are shifting their focus towards software as a service (SaaS), as it reduces the burden of application management and at the same time eases deployment.

A significant proportion of ICT hardware budget allocation is centred on Networking and communications equipment as cloud computing and enterprise mobility increasingly gaining traction.

The proportion of respondents expecting a slight or significant decrease in ICT spending will drop from X% to X% among SMEs, while the large enterprises expecting a similar trend will remain the same between 2012 and 2013.

The combined allocation for fixed and mobile voice amongst SMEs (X%) is higher than that of large enterprises (X%), as the latter place greater emphasis on investments in ‘Data’ to further strengthen their network capabilities.

Key Highlights

Although hardware will remain on top of enterprises’ priority lists in 2013, the percentage of the ICT budget allocated to hardware is slightly lower (X%) compared to in 2012 (X%). On the other hand, Dutch enterprises’ allocation of the ICT budget to software is expected to increase from X% in 2012 to X% in 2013.

The proportion of the ICT budget allocated to technology product vendors is expected to increase by X%, from X% in 2012 to X% in 2013 indicating that that they will continue to be Dutch enterprises’ preferred third-party for investing their ICT Euros.

Kable’s survey indicates that the largest proportion of IT staff members (X%) are being resourced on Applications, as Dutch enterprises believe that software applications enhance their business operations.

Software investment in the Netherlands has been primarily directed towards enterprise applications, which has the highest average allocation of X% of the total software budget in 2012 followed by application lifecycle (X%).

Dutch enterprises are spending a major portion of their IT services budgets on application development and integration, highlighting the fact that they are continuously looking to integrate their legacy business applications with more advanced mobility and cloud based solutions.

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Table of Content

1 Trends in ICT budgets
1.1 Introduction
1.2 Survey demographics
1.3 ICT budget changes
1.4 ICT budget allocation by core technology area
1.5 ICT budget allocation by function
1.6 ICT spending by entity
1.7 IT staff distribution
2 Detailed ICT budget allocations
2.1 Introduction
2.2 Hardware budget breakdown
2.3 Software budget breakdowns
2.4 Third party IT Services expenditure
2.5 Telecommunications budget
3 Summary
3.1 Dutch enterprises are cautious about their ICT spending, given the difficulties in the Dutch economy
4 Appendix
4.1 Definitions
4.2 Further reading
4.3 Contact the authors